VIRTUAL RECEPTION
Why employ a full-time staff when your virtual employee is professionally trained to handle your patients? Whether you have a small practice, a start-up practice or with multiple consultation rooms and sites, we ensure smooth patient handling. Leave your administration tasks to us while you concentrate on the patient and treatment.
Call handling : Our telephone support system handles all your patients calls and queries. We impart accurate information and solutions. Our professionals are empathetic and receptive to the problems. The patient is fully supported and the case is handled to its conclusion.
Maintain Patient Records :Timely update and upkeep of patient records ensure that your treatment never falters and all information regarding the patient is at your fingertips. All data is stored for future reference for history of ailments and treatment offered. This ensures easy prognosis of a repeat patient.
Schedule Appointments : Our automated system schedules all your appointments with patients, for a hassle free consultation. We also have a reminder and follow-up service for the patient to ensure they do not miss the appointment and are automatically scheduled for a follow-up. We take away the hassle so that you can focus only on the treatment.
MEDICAL TRANSCRIPTIONS
Medical transcription is the most vital segment in the field of Medicine. Accurate and efficient communication is our assurance and our service uses cutting-edge technology to deliver secure transcripts. This service is available round the clock to enable you to use it at your convenience. We are your trust-worthy partner in delivering simplified and secure services, keeping in mind the right to privacy. This service is available 24x7, all year round.
Secure recording : Use our in-house developed App for secure recording of your transcripts. No need to use public utilities like Google drive, Dropbox etc. The convenience of anytime, anywhere recording enables emergency handling with ease.
Secure communication : Our Smart App ensures all communications are securely filed and delivered. Privacy is fully protected.
Quick transcription :Our professionals ensure quick transmission, filing and communication through a 3- layer quality check. This will ensure efficiency, accuracy and security.
Quick turnaround : When time is the essence of our business, our focus is always the speed of turnaround. Urgent reports can be turnaround within 15 minutes to ensure emergencies are met.
BILLING
As a practitioner, you may not have the time to bill and process payment and often be prone to incorrect invoicing. We offer end to end billing and collection services. We ensure there is no loss of revenue and you are free to focus on the patient. Our software generates report which update you with the billing information and collections.
Accurate : We ensure all aspects of treatment is covered in the billing. Thus, eliminating any losses due to billing errors or oversight.
Billing Management System : This system ensures timely execution of bills, handling of all queries which may arise, collection of payment and any follow-ups that may be necessitated.
GP LIAISON SERVICE
To facilitate the role of a GP, we provide liaison services between a GP and the hospitals, authorities and the community. We also ensure liaison between GP and Specialist for treatment of specific illness. We provide a network platform for interaction and referrals.Developing your business is our priority through identification of potential partners and exposure to your practice. Our growth is mutual and goes hand in hand.